Iowa Senior Medicare Patrol and MileMilestones Area Agency on Aging recognize two

Written by Theresa Rose on May 6, 2015

Joyce A. Dickey, from Donnellson, has served in the program for 15 years. She received The President’s Volunteer Service Award, Bronze Level, for her commitment to SMP and other community organizations, representing more than 220 hours of volunteer work in the last calendar year. Ms. Dickey was nominated for the honor by Milestones Area Agency on Aging, and presented with a bronze medal and certificate accompanied by a letter of congratulations from President Barack Obama.
The President’s Volunteer Service Award program was established to honor the volunteer works of individuals, families and organizations throughout the United States. This premiere award is now an initiative of the Corporation for National and Community Service and the Points of Light Institute.
Larry Kiesel, from Burlington, was also recognized at the meeting. He has served with Iowa SMP for 5 years, and in recognition was presented with a U.S. flag which was flown over the nation’s capitol with assistance from Representative Dave Loebsack’s office.
SMP is a nationwide, grassroots consumer education program working to empower seniors, and professionals in healthcare fields to detect healthcare payment errors and potential fraud. A complimentary program message encourages seniors to protect their personally identifiable information to help prevent identity theft.
Through public education and outreach efforts, beneficiaries contact SMP with inquiries and complaints regarding Medicare, and other healthcare-related consumer issues. Program activities are provided in communities across the nation and in U.S. territories through highly trained volunteers. In the Burlington area, the program is hosted by Milestones Area Agency on Aging.
Milestones SMP volunteers have enjoyed successful careers with vital institutions in communities all over the 17-county area served by the Area Agency on Aging, located in east-southeast Iowa. Rather than withdraw from long and distinguished service, they each have expressed an attraction to the intellectual challenge, social connection, and stewardship mission of the Senior Medicare Patrol initiative.
As an advocacy function of the aging network, SMP protects older citizens with information and tools aimed at reducing healthcare waste and fraud in three steps: protect personal identity, detect errors and abuse, and report suspected fraud.
All Iowa SMP volunteers are carefully screened and highly trained, many of whom are Medicare beneficiaries or family caregivers themselves. Milestones SMP volunteers are tireless educators and effective advocates in their own communities and take great pride in their role as trusted resources for information about identity theft and Medicare fraud. They are active in the planning and implementation of their outreach efforts which includes community exhibits and presentations.
If you are interested in joining the SMP team, or are interested in a program, call Milestones Area Agency on Aging at 1-855-410-6222. If you feel you could use the help of the SMP program, call the Iowa SMP inquiry line at 1-800-423-2449.